I think managers of people need to be good students of human psychology. Here are some reasons and situations which make being a manager of people tough.
- When an exiting employee who was a poor performer when being invited for farewell lunch declines it and needs the manager to have a personal talk to covert the no to yes
- When an exiting employee who did not cooperate in transition when being invited for farewell lunch declines it and needs the manager to have a personal talk to covert the no to yes
- When a team member, who has already taken many leaves, when told to cancel leave due to a some business crisis reacts in a negative fashion
- When a team member, who may not have been performing that great, when denied a promotion becomes negative leading to deterioration in performance
- When a team member takes leaves without informing the manager
- When a team member who would leave at 2pm if he or she has to catch a train in the evening but is not willing in case he or she has to stay back for a critical activity that needs to be completed that day
- When a team member doesn't respond to emails from the manager on time or responds only on being asked by the manager